Refund policy
At REQOGNIZED, we take pride in creating high-quality products. If you're not completely satisfied with your purchase, we're here to help.
Returns
Returns are accepted within 10 days of delivery.
To be eligible for a return, items must be:
- Unworn and unwashed
- In their original condition
- Free of stains, odors, or damage
- Returned with all original tags and packaging
Items that do not meet these requirements may be denied.
Refunds
Once your return has been received and inspected, we'll notify you of the approval or denial of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
Exchanges
We currently offer size exchanges only, subject to product availability.
If your desired size is unavailable, a refund will be issued instead.