Shipping policy

Please allow 3–5 business days for your order to be processed and shipped.

If an item is available as a pre-order, it will be clearly indicated on the product page. Pre-order items typically ship within 3–5 weeks. You will receive an email confirmation with tracking information as soon as your order has been shipped.

Once your package has been shipped, REQOGNIZED is not responsible for lost, stolen, or damaged packages. If you experience an issue with your delivery, please contact the shipping carrier directly.

Order Changes

Once an order has been placed, we begin preparing it for shipment as quickly as possible.

If you need to update your shipping address or order details, please contact us immediately at reqognizedshop@gmail.com with your order number. While we'll do our best to accommodate your request, we cannot guarantee changes once your order has entered the fulfillment process.

Once an order has shipped, we are unable to modify the shipping address, items, or quantities.